Return & Shipping Policy

You will be responsible for all charges and assessments arising out of transactions performed by others on your behalf, whether or not such uses were performed with your consent.

Please note the following prior to placing your order. By placing an order on our website, we shall assume that you have agreed and accepted our terms & conditions.

Prior to Making a Purchase

Please ensure that you check:

1) each item you wish to order and
2) your name & shipping address are accurate before proceeding to payment.

We will not be able to amend or cancel your order once payment has been made.

Shipping Information

(14 - 21 Working Days)

Overseas shipping via Qxpress with Tracking No.

Once item has been shipped, all risk shall be borne by customer. Kindly expect delay in deliveries due to global covid-19 outbreak. We will not be liable or responsible for any delay in shipment.

Track order online here: https://www.qxpress.net/

International Delivery & Charges

Tracking numbers will be provided for all services by email once order has been processed.

Custom & Import Charges

All taxes, duties and customs fees are the responsibility of the recipient of the package. These charges vary widely from country to country hence we are unable to advise what the cost would be. NRPL has no control over the fees imposed and we are NOT RESPONSIBLE to reimburse the amount in any capacity.

Payment

All payments have to be made by means specified in this website. Payments shall not be deemed to be made until full amount of funds have cleared. Prices and shipping rates are subject to change without notice but changes will not affect orders that have already been accepted.

Returns

All sales are final. Please check your orders carefully as we do not accept change-of-mind returns, request for refunds or exchanges.

If we have shipped an incorrect / defective item to you, please contact us and we will instruct you as to how to ship the item back. Please note that the items must be returned in the original packaging and we shall reserve the right if the original packaging is not returned or the item has been used or modified in any way.